Petco Fish Died Policy

Short answer the petsmart fish return policy allows customers 14 days to return a fish dead or alive.

Petco fish died policy. They generally have no return policy and are sullen and insulting. I work at a petco store. I bought 8 fish from petco last week and was told if any of the fish die within 30 days to bring them fish receipt and a water sample back and they would replace the fish. It wasn t their fault the fish died you killed them but they do have a two week return policy and don t care about fault.

Petco just wants to see the dead fish and the receipt to confirm you. You must return the fish to the store along with your receipt and may need to provide your photo id or if the fish has died a water sample. I believe the fish policies are universal but i could be wrong and they just go for my area store. According to petco employees the process is so stressful that many others die soon after arriving at the store.

Fish return policy. For fresh water fish there is a 30 day guarantee on the fish. If you have your receipt you can return your fish alive or deceased to the store for a full refund. Sent from my samsung note 4 using the forum runner app.

With a receipt you might get lucky. For more details on returning fish at petsmart see below. Some petcos will only do the refund exchange for dead fish if you also bring in a seperate water sample and the sample tests come back normal. Many fish die before and during transport to retailers which can take days as they re shipped all over the country.

Well that didnt happen and when i asked to speak to a manager it got worse. My lfs only has a 3 day return on dead fish so i rarely buy any from them except maybe nerite snails. So many of petco s fish have ick it should be criminal. If they come back as a non properly established tank they can technically deny you the refund saying it s your fault the fish died.

I d bring the dead fish too.