Healthy Pets Customer Reviews

Find out what genuine customers have said about healthy pets co uk.

Healthy pets customer reviews. Customer service are friendly and helpful and i had no issues when i needed to to put my cat in for an expensive scan. So i had paid 150 and received half of my order. Although i cannot comment on claims etc i would like to say how brilliant the customer service at healthy pets is. 03 12 2011 by lisac2906 1 review written customer service at healthy pets is ok when calling however beware of the small print.

The shipping cost was very reasonable and i received it quickly. Overall excellent i buy everything i can for my 3 dogs and 1 cat from healthy pets. Healthy pets paid out no problems minus the excess which was nothing compared to what it would have cost without the insurance in place. Healthy pets has collected 15 reviews with an average score of 3 73.

I have not heard from them nor have i received the other half of my order. Healthy pets limited reviews. I have been with healthy pets approx 2 years now and have had no issues. I ve left three messages.

I purchase 4 items from healthy pets. This is the worst customer service and worst experience i ve had with any pet company. There are 10 customers that healthy pets rating them as good. Suzanne was brilliant resolving all my queries with no problems whatsoever.

No need to go into treatment details this review is just to say don t expect a fast payment our cat was treated at the vets 13th january and we paid a few hundred pounds to the vet as requested the vet sent off the completed forms immediately we received confirmation of receipt from healthy pets and told 10 days for assessment and payment 12th february today i called to chase our payment to be told they have been busy and assessment had not even been done. I had a few queries regarding the policies for my cats and had a response to my late night email the very next morning. I received 2 of the 4 items. I ve called them several times.

Real reviews from real people. Read real customer ratings and reviews or write your own. With the best customer service in the business healthy pets are definitely the choice for pet insurance that cares and delivers when it really matters. Our dog had an injury to one of her legs and had to have an operation.